Deleting your data
Last updated: August 7, 2026
Here's what data of yours we may hold and how to ask us to delete it. The process is simple and you don't have to justify anything.
What data we may hold
Depending on how you interacted with us: contact form data (name, email, company, message), your conversation history with our WhatsApp agent (including your number and profile name), your contact record in our CRM, and payment references if you bought the Automation Map.
How to request deletion
Send a message with the text 'Delete my data' to hello@dataquimbaya.com, or write it directly to our WhatsApp. Tell us the email or phone number you interacted with, so we can locate your records.
What happens next
We confirm your request, delete your data from our systems (CRM, conversation histories, contact lists), and let you know when it's done. Within 15 calendar days at most.
What we can't delete
Records the law requires us to keep, such as invoices and accounting records of completed payments. They are kept only as long as legally required and are not used to contact you.
If you came from Facebook, Instagram, or WhatsApp
If you interacted with us through Meta products (for example, an ad that led you to our WhatsApp), the same process applies: write to us and we delete the data we received from that interaction. Data Meta keeps on its own platforms is managed from your Meta account.